Digital Agenda Europe - Key Performance Targets


1. Broadband targets:

 
  • Basic broadband for all by 2013: basic broadband coverage for 100% of EU citizens. (Baseline: Total DSL coverage (as % of the total EU population) was at 93% in December 2008.)
  •  Fast broadband by 2020: broadband coverage at 30 Mbps or more for 100% of EU citizens. (Baseline: 23% of broadband subscriptions were with at least 10 Mbps in January 2010.)
  •  Ultra-fast broadband by 2020: 50% of European households should have subscriptions above 100Mbps. (No baseline)

 
2. Digital Single Market:

  • Promoting eCommerce: 50% of the population should be buying online by 2015. (Baseline: In 2009, 37 % of the individuals aged 16-74 ordered goods or services for private use in the last 12 months.)
  •  Cross-border eCommerce: 20% of the population should buy cross border online by 2015. (Baseline: In 2009, 8 % of the individuals aged 16-74 ordered goods or services from sellers from other EU countries in the last 12 months.)
  • eCommerce for business: 33% of SMEs should conduct online purchases/sales by 2015. (Baseline: During 2008, 24% and 12% of enterprises was, respectively, purchasing/selling electronically, for an amount equal to or greater than 1% of the turnover/total purchases.
  • Single Market for telecoms services: the difference between roaming and national tariffs should approach zero by 2015. (Baseline: In 2009, the roaming average price per minute was 0.38 cents (call made) and the average price per minute for all calls in the EU was 0.13 cents (roaming included).

 
3. Digital inclusion:
  • Increase regular internet use from 60% to 75% by 2015 and from 41% to 60% for disadvantaged people. (Baseline figures are for 2009)
  • Halve the proportion of population that has never used the internet by 2015 (to 15%). (Baseline: In 2009, 30% of individuals aged 16-74 had never used the internet.)
4. Public services:
  • eGovernment by 2015: 50% of citizens using eGovernment, with more than half of them returning filled in forms. (Baseline: In 2009, 38% of individuals aged 16-74 had used eGovernment services in the last 12 months, and 47% of them used eGovernment services for sending filled forms.)
  • Cross-border public services: by 2015 online availability of all the key cross-border public services contained in the list to be agreed by Member States by 2011. (No baseline)
5. Research & innovation:
  • ICT R&D increase: Double public investment to €11 billion. (Baseline: ICT government budget appropriations or outlays on R&D (ICT GBAORD) was 5.7 billion nominal euros in 2007.)
6. Low Carbon Economy:
  • Promotion of low energy lighting: By 2020 at least 20% overall reduction in energy use on lighting. (No baseline.)

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